INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What are the check-in and check-out times at Hanoi Fiesta?

The standard check-in time at Fiesta is 2:00 PM, and check-out time is 12:00 PM. However, we understand that travel plans may vary, so we do our best to accommodate early arrivals and late departures based on availability and with prior arrangements.

Does Hanoi Fiesta provide transportation services to and from the airport?

Yes, we offer convenient transportation services to and from the airport. Our dedicated airport shuttle service ensures a smooth and comfortable journey for our guests. Simply book for your scheduled transportation services along with your accommodations on our website.

Does the Fiesta have a loyalty program for frequent guests?

Yes, we have a loyalty program designed to reward our valued guests. As a member of our loyalty program, you can enjoy exclusive benefits such as room upgrades, priority reservations, special discounts, and access to unique experiences. Please inquire at the front desk or visit our website to learn more and enroll in our loyalty program.

Are there any additional perks or benefits for loyal program members?

Absolutely! In addition to the exclusive benefits, loyal program members also have access to additional perks. Our loyalty program aims to provide an enhanced experience and recognition to our most loyal guests.

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